1. Eligibility & Agreement
By signing this agreement, the Hirer confirms that they:
- Are aged 21 or over.
- Hold a full, valid UK driving licence with no more than 6 penalty points.
- Are authorised to drive the vehicle and will not allow any unauthorised person to drive it.
- Accept these Terms and Conditions as a legally binding agreement governed by the laws of Scotland.
2. Insurance & Liability
The vehicle is insured by ProTouch Automotive Ltd. However, the Hirer is responsible for accidental or deliberate damage, theft or loss during the hire period up to the applicable insurance excess; the full cost where insurance is invalidated by misuse or breach; damage to wheels, tyres, windows, mirrors, underbody or interior; and loss of use while repairs are completed following damage caused by the Hirer.
3. Prohibited Uses
The vehicle must not be used for hire or reward, courier or taxi work, driving instruction, racing, off-road use, towing, carrying hazardous goods, or transporting animals unless previously agreed. The vehicle must not be driven under the influence of alcohol, drugs or impairing medication. Smoking or vaping is prohibited and may incur a £150 cleaning charge. Eating and drinking are prohibited. Unauthorised modification or tampering with electronics, cameras or tracking systems is prohibited.
4. Surveillance & Monitoring
Courtesy vehicles may be equipped with GPS tracking and front/rear dash cameras for safety, insurance and theft protection. The Hirer acknowledges this monitoring. Tampering with or disabling these systems is prohibited. Any processing of personal data will be handled in accordance with the Company’s privacy obligations.
5. Vehicle Condition & Handover
The vehicle is supplied clean, roadworthy and in good condition. A vehicle condition inspection and photographic record will be completed before hire and again on return. The Hirer must maintain appropriate fuel, oil and water levels, keep the vehicle secure, return it with the same fuel level and take reasonable care to prevent damage or excessive wear.
6. Accidents & Damage
Any accident, damage, theft or incident must be reported immediately to ProTouch Automotive Ltd and to Police Scotland where applicable. The Hirer must not admit liability or arrange repairs without written authority. Where safe, the Hirer must obtain names, contact details, vehicle details and photographs. A crime reference number is required following theft.
7. Breakdowns
Breakdown contact information will be provided. ProTouch Automotive Ltd is not liable for inconvenience, loss or costs arising from breakdowns outside its reasonable control.
8. Vehicle Return
The vehicle must be returned on the agreed date and time, reasonably clean and in the same condition, excluding fair wear and tear. Unauthorised extensions may incur a daily charge. Excessive dirt may incur a £30 standard cleaning charge or up to £150 for professional valeting. Lost keys or lockouts may be charged at full replacement or locksmith cost.
9. Fines & Penalties
The Hirer is responsible for all speeding, parking, bus-lane, congestion, LEZ, ULEZ and other charges incurred during the hire. A £25 administration charge applies to each notice processed after the hire.
10. Mileage Limit
A limit of 50 miles per day applies. Additional mileage is charged at £1.00 per mile.
11. Courtesy Vehicle Terms
The vehicle is supplied temporarily while the Hirer’s vehicle is being repaired by ProTouch Automotive Ltd. The Company may withdraw the courtesy vehicle, including where delays are caused by insurers or other third parties.
12. Early Termination
ProTouch Automotive Ltd may terminate the agreement and recover the vehicle where the Hirer breaches these terms, misuse or unlawful activity is suspected, or the vehicle is at risk of damage or theft.
13. Indemnity
The Hirer agrees to indemnify the Company against third-party claims, penalties, fines, legal costs, loss or liability arising from the Hirer’s use of the vehicle or breach of this agreement, to the extent permitted by law.
14. Governing Law
This agreement is governed by Scots law and disputes are subject to the jurisdiction of the Scottish courts.
15. Declaration by Hirer
By signing below, the Hirer confirms that they have read, understood and accepted these terms, accept responsibility for the vehicle during the hire period and acknowledge any disclosed GPS or dash-camera operation.
