FAQ

A look at some common questions from our customers

 FAQs

 
  • Protouch started with a mobile car repair service in Edinburgh. As the business grew we made the decision to work solely from our static site. This allowed us to repair any size of repair regardless of the weather. Not all repairs should be repaired and painted outside. With our workshop this would guarantee we could complete repairs for our clients. Not have to re-book them due to weather.

  • Every single repair is different. But we strive to complete your repair on time or quicker. We book our customers into a dedicated repair slot. This ensures we can complete your repair as quickly as possible.

  • Protouch offers a lifetime repair and paintwork warranty. Subject to terms and conditions. We do not offer any warranty for rust repairs as we do not carry out rust repairs.

  • All vehicles have a paint code. The paint codes are obtained by the vehicles registration or vin plate. There is a standard shade and variants of the paint. We check each shade of the colour prior to application on the vehicle. We don’t just paint your car with the standard paint code as most bodyshops.

  • Protouch offer car body repair, car scratch repair and car dent repair for private customers and all major insurance providers.

  • We are open

    Monday - Friday

    8:00am - 6:00pm

    Saturday - Sunday

    CLOSED